Anticipate the evolution of your B2B clients with Grabb AI

Becoming AI-ready can be a strenuous and long process. You start by meeting with your governance team to figure out the problem you are tackling then you go looking for all the data that you believe will help understand the problem and hope that they are all accessible. With GRABB AI, you authorize us to access your data, we configure our AI system to work with for your business. You have absolutely nothing else to do. We got this.

Segmentation — GRABB AI assigns your customers a category (loyal, active, etc.) based on current results and client behavior. GRABB AI will also give you insight into how it arrived at that segmentation, e.g. indicators of when a client will repeat purchase or go to a competitor. Forecasting — The predictive capabilities of AI aren’t limited to segmentation; they can also be used to predict the future value of a client. If you are a sales manager, GRABB AI can predict your quarterly sales and let you know ahead of time whether or not your team is on track to meet its quota. Recommendations — GRABB AI can make smart recommendations on nurturing your customers to keep them engaged. For instance, it may recommend suggesting a new product to your client or a bundle for your cost-sensitive customer. It knows that for the specific industry that a B2B customer is in, after she first buys a product A, they will become interested in product B.

Everyone, who are involved with your B2B customer, in any organization can easily use GRABB AI to consult recommendations and advise and plan next steps. With GRABB AI: • Sales can anticipate new opportunities for their clients by reading up on AI analysis of their past purchases and buying behaviour. • Customer Service can be proactive by anticipating and addressing issues before they become unsurmountable. • Marketing can create B2B buyer journeys and deliver an outstanding customer experience. • IT can make GRABB AI insights easily accessible in your existing platforms or processes.