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Strengthening Customer Relationships  by AI-powered CRM/ERP

Strengthening Customer Relationships by AI-powered CRM/ERP

by Michel Marcil | Feb 22, 2021 | AI (artificial intelligence) in sales, Recommender systems, Sales management, Sales performance

Introduction Enterprise resource planning (ERP) and customer relationship management (CRM) software are two of those tools that are quite essential for any modern business that has certain goals to achieve in near future. Both of these software might seem similar in a...
A Complete Guide to Increase Customer Retention Through AI

A Complete Guide to Increase Customer Retention Through AI

by Michel Marcil | Jan 27, 2021 | AI (artificial intelligence) in sales, Recommender systems, Sales analytics, Sales management

Introduction Customer retention is one of the crucial developments in business strategies with a membership-based plan of action. For instance, the rivalry is intense in the SaaS market, where customers are allowed to browse a lot of suppliers, even inside one item...
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