Grabb is Commerce Operations software for CPG brands, distributors and manufacturers.
Commerce Operations
Every customer. Every order. Every product. Every channel. 24/7
Protected revenue, moving orders, better demand response and less manual work. Grabb continuously watches what changes and moves work across the systems you already use.
For CPG brands, distributors and manufacturers. No ERP replacement.
Operators running Commerce Operations with Grabb
Pompco
Industrial manufacturer and distributor
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Cultures Chloris
Grower
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Landart
Supplement CPG brand
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Cultivar Foods
Food importer and distributor
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Where Grabb runs
The faster you grow, the harder it is to keep sales, orders, fulfillment and demand moving together.
Sales Execution
Spot customer and buying changes, start the right follow-up and keep reps focused on the accounts that need them.
- Missed reorders
- Churn signals
- Account priorities
- Cross-sell
- Product penetration
- Rep actions
Order Operations
Read incoming orders, match products, validate details and move standard cases forward while people review exceptions.
- PDF orders
- Emailed POs
- Spreadsheets
- Order validation
- Matching
- Exception handling
Fulfillment
Identify the orders, customers and revenue affected by fulfillment problems and move the configured response forward.
- Fill rate
- Backorders
- Lost revenue
- Order delays
- Fulfillment exceptions
Demand
Read customer and SKU behavior continuously and surface the demand and planning changes that matter.
- Reorder cadence
- Seasonality
- SKU velocity
- Forecast ranges
- Demand changes
Retail & Distribution
Run recurring work around retailer orders, distributor activity and channel requirements.
- Retailers
- Distributors
- Wholesale
- Ecommerce
- Channel performance
How Grabb works
You don’t have to watcheverything yourself.
Grabb watches what changes, moves the repeatable work forward and brings your team only what needs judgment.
Businesswoman reviewing a tablet in a warehouse while Grabb watches operational signals so the team does not have to watch everything themselves.
01
Observe
Grabb continuously reads the operational signals already generated by customers, orders, products and channels.
02
Prioritize
Grabb determines what deserves attention now instead of leaving teams to search reports and inboxes.
03
Execute
Supported work moves across the systems you already run, within your configured rules and permissions.
04
Escalate
Exceptions, approvals and decisions come to people with the context they need to act.
CHANNELS + SYSTEMS
Growth should add revenue, not just chaos.
Grabb connects the systems behind every channel so orders, customers, products and exceptions keep moving as your business grows.
Systems you already use
- + many others
Commerce Operations
The operating layer across your systems
- Retailers
- Distributors
- Wholesale
- Ecommerce
- Email / PDF orders
- Field sales
Add channels without adding the same amount of operational complexity.
Keep the systems you already use. Grabb runs the work across them.
WHO GRABB IS FOR
Built for product-driven businesses.
For brands, distributors and manufacturers operating across food, beverage, consumer goods and other product-driven industries.
Food & Beverage
Run grocery, food-service, wholesale and direct-channel work without adding another layer of manual coordination.
For Food & BeverageCPG
Keep sales, product penetration, orders and fulfillment moving as retail and channel complexity grows.
For CPGDistributors
Keep orders, customers, SKUs and fulfillment moving while reps stay focused on the accounts that matter.
For distributorsManufacturers
Keep sales, orders, fulfillment and planning moving as customer and product complexity grows.
For manufacturers
ACROSS PRODUCT-DRIVEN INDUSTRIES
- Food & Beverage
- CPG
- Health & Wellness
- Beauty & Personal Care
- Home & Lifestyle
- Retail
Cinematic industrial and retail scenes showing product-driven operations across warehouses, manufacturing, and ecommerce.
Questions about Grabb and Commerce Operations
What is Grabb?
Grabb is Commerce Operations software for CPG brands, distributors and manufacturers. It runs configured work across customers, orders, products and channels and brings people the exceptions and decisions that need them.
What is Commerce Operations?
Commerce Operations is the work required to move products from demand to order to fulfillment to repeat purchase across customers and channels.
Does Grabb replace our ERP?
No. Your ERP and other operational systems remain Systems of Record. Grabb works across supported systems as the System of Action that detects, prioritizes and executes configured work.
What happens automatically?
Grabb executes supported steps your team configures and authorizes. Exceptions, approvals and decisions outside those rules stay with people.
What results have customers seen with Grabb?
Published results include Pompco reducing dormant or at-risk customers from 9% to 0.45% and recording 26% sales growth in year one, and Cultures Chloris cutting 22 hours of manual order work each week.
How does Grabb improve day-to-day operations?
Grabb continuously watches customers, orders, products and channels, moves configured work across the systems you already use, and brings people only the exceptions and decisions that need judgment. Teams get earlier account priorities, validated order flow, clearer demand signal and less time rebuilding the same prep.
Does Grabb help reduce manual work?
Yes. Grabb runs supported, authorized steps such as reading PDF and spreadsheet orders, validating details and preparing account follow-up, so people focus on exceptions. Cultures Chloris reduced 22 hours of manual order work per week.