Pricing

Choose the workGrabb takes on.

Grabb is Commerce Operations software for brands, distributors and manufacturers. Compare plans by connected systems, operational scope and order-processing volume.

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Looking for Managed Operations?

FLEX

A lower monthly base for getting started with Grabb.

Emerging brands and lower automation volume.

Grabb Commerce Operations
Customer + product intelligence
Sales priorities
Automation available as you use it

Start with Grabb

FLAT

Recommended

For a broader scope of day-to-day operations.

Growing brands, manufacturers and distributors.

Broader operational scope
Multiple connected systems
Sales and operations workflows
Lower automation pricing

Start with Grabb

ENTERPRISE

For high-volume or more complex operations.

Multi-entity, custom integrations and advanced workflows.

Custom volume pricing
Multiple entities / systems
Advanced integrations
Defined governance and support scope

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Plan comparison

Compare what each plan includes.

Review data connections, operational capabilities and support before choosing your plan.

Compare what each plan includes.
Capability	FLEX	FLAT Best for growing operations	ENTERPRISE
Best for	Emerging brands	Growing brands & distributors	Complex / multi-entity operations
Data connections	1 core source	Multiple systems	Multiple entities + custom sources
Sales actions	Included	Included	Included
Customer / product intelligence	Included	Included	Included
Demand	Basic signals	Included	Included
Fulfillment	Basic signals	Included	Included
Margin analysis	Basic	Included	Included
Field sales / visits	-	Included	Included
Order automation	Option	Option	Custom volume pricing
ERP execution / write-back	Limited	Included	Included
Advanced integrations	-	Selected	Included
Multi-entity operations	-	-	Included
Custom workflows	-	-	Included
Security / governance	Standard	Standard	Advanced / custom
Support / onboarding	Standard	Guided	Dedicated
	Start FLEX	Choose FLAT	Talk to us

FLAT

Best for growing operations

Best for: Growing brands & distributors
Data connections: Multiple systems
Sales actions: Included
Customer / product intelligence: Included
Demand: Included
Fulfillment: Included
Margin analysis: Included
Field sales / visits: Included
Order automation: Option
ERP execution / write-back: Included
Advanced integrations: Selected
Multi-entity operations: -
Custom workflows: -
Security / governance: Standard
Support / onboarding: Guided

Choose FLAT

FLEX

Best for: Emerging brands
Data connections: 1 core source
Sales actions: Included
Customer / product intelligence: Included
Demand: Basic signals
Fulfillment: Basic signals
Margin analysis: Basic
Field sales / visits: -
Order automation: Option
ERP execution / write-back: Limited
Advanced integrations: -
Multi-entity operations: -
Custom workflows: -
Security / governance: Standard
Support / onboarding: Standard

Start FLEX

ENTERPRISE

Best for: Complex / multi-entity operations
Data connections: Multiple entities + custom sources
Sales actions: Included
Customer / product intelligence: Included
Demand: Included
Fulfillment: Included
Margin analysis: Included
Field sales / visits: Included
Order automation: Custom volume pricing
ERP execution / write-back: Included
Advanced integrations: Included
Multi-entity operations: Included
Custom workflows: Included
Security / governance: Advanced / custom
Support / onboarding: Dedicated

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Automation

Order-processing charges

FLEX$2.50 / per successfully processed order
FLAT$1.50 / per successfully processed order
ENTERPRISECustom volume pricing

Only successfully processed orders are billed.

Order received → validated → successfully processed

Explore Order Automation

Managed Operations

Need a managed service as well?

Grabb software executes configured, authorized work. Managed Operations adds a separately scoped service for selected operational workflows.

Retail operations

Retailer setup, portals and recurring workflows.

Order operations

Order processing and exception management.

Data operations

Data collection, matching and monitoring.

Fulfillment operations

Backorders, OTIF and operational follow-up.

Service scope and pricing depend on the workflows selected.

Talk about Managed Operations

Pricing questions

Can I move from FLEX to FLAT?

Yes. Customers can move as automation volume and operational needs grow.

Why is automation cheaper on FLAT?

Because FLAT is designed for businesses putting more automation volume through Grabb.

Is Grabb priced per user?

Grabb pricing is primarily based on the platform and work performed, not simply seat count.

What counts as a successfully processed order?

An order is billable when Grabb successfully processes it according to your configured workflow. Failed or rejected orders are not counted as successfully processed.

What happens at high order volume?

Enterprise offers custom volume pricing.

What are Managed Operations?

Managed Operations is a separate service for selected workflows. Software automation remains part of the configured product scope; the managed service scope and pricing are agreed separately.

Choose your starting scope.

Compare the plans or discuss the systems, order volume and workflows your team needs covered.